Due to COVID-19, there may be delays in delivery for International orders.

Avec Amour processes orders daily. Orders placed prior to 10:00 AM HKT will be processed on the same day. Processed orders are shipped on the same day except orders made on Weekends and Public Holidays.

SHIPPING CHARGES AND ESTIMATE DELIVERIES

Cart Total Shipping Fee Delivery Time** Carrier
ZONE 1 - Hong Kong HKD 800 Over FREE
Under HKD 50
1 - 2 Business Days SF Express
ZONE 2 - China / Macau / Taiwan HKD 1177
(approx USD150*)
Over FREE
Under HKD 150
1 - 3 Business Days SF Express

ZONE 3 - Cambodia / Indonesia / Malaysia / Philippines
Singapore / South Korea / Thailand / Vietnam

HKD 1177
(approx USD150*)
Over FREE
Under HKD 150
1 - 3 Business Days DHL
ZONE 4 - Japan / Australia / New Zealand HKD 1177
(approx USD150*)
Over FREE
Under HKD 200
1 - 3 Business Days DHL
ZONE 5 - USA / Canada / Italy / Netherlands / United Kingdom HKD 1570
(approx USD200*)
Over FREE
Under HKD 230
1 - 3 Business Days DHL
ZONE 6 - Nepal / Israel / United Arab Emirates HKD 1960 
(approx USD250*)
Over FREE
Under HKD 380
1 - 3 Business Days DHL
Rest of the World   HKD 600

1 - 3 Business Days

2 - 5 Business Days

DHL

Hong Kong Post


ZONE 1: Hong Kong
ZONE 2: China / Macau / Taiwan
ZONE 3: Brunei / Cambodia / Indonesia / Laos / Malaysia / Philippines / Singapore / South Korea / Thailand / Vietnam
ZONE 4: Australia / Japan / New Zealand
ZONE 5: USA / Canada / Mexico / Puerto Rico / Virgin Islands (U.S.) / Andorra / Austria / Belgium / Bulgaria / Croatia / Cyprus / Czech Republic / Denmark / Estonia / Finland / France / Germany / Gibraltar / Greece / Guernsey / Hungary / India / Ireland / Italy / Jersey / Latvia / Liechtenstein / Lithuania / Luxembourg / Malta / Monaco / Netherlands / Norway / Poland / Portugal / Romania / San Marino / Solvakia / Slovenia / Spain / Sweden / Switzerland / United Kingdom
ZONE 6: Samoa / Bangladesh / Bhutan / Cook Islands / Fiji / Guam / Israel / Kiribati / Maldives / Marshall Islands / Micronesia / Myanmar / Nauru / Nepal / New Caledonia / Niue / Northern Mariana Islands / Pakistan / Palau / Papua New Guinea / Samoa / Solomon Islands / Sri Lanka / French Polynesia / Timor-Leste / Tonga / Turkey / Tuvalu / United Arab Emirates / Vanuatu

*Estimate only, actual cost in other currencies depends on the exchange rate of the day
**Estimated delivery time only a guideline indicated by service providers and does not include any delay caused by custom clearance at destination

REMOTE AREA DELIVERY
A surcharge is applied per shipment when delivery destination location is remote. Remote is defined as islands and highlands; or a post code/zip code that is difficult to serve; or a suburb/town that is distant, inaccessible or infrequently served. If you are unsure if your postal code is considered remote area, please email us at info@avecamourlingerie.com to confirm. 

CUSTOMS DUTY
Import duties and taxes vary based on country regulations. Avec Amour is not responsible for any duties or taxes for international shipments. All duties and taxes shall be borne by the customer upon delivery. Please contact your local customs office for more details.

TRACK & TRACE
Shipment Tracking details are emailed to you after your order has been dispatched, please follow the link and tracking number provided. 
Note: Please allow sufficient processing time before using the Track & Trace system. Our carrier services cannot leave packages unattended, and we cannot deliver to P.O. Boxes.

Note: Shipping costs are non-refundable. Parcels failed to deliver or bounced back is liable to shipping fee deduction.