Shipping policy
Avec Amour Lingerie processes orders daily on business work days. Please allow 3-7 business days for processing before orders ship from our warehouse.
# Please note that we cannot ship to a PO Box.
US SHIPPING
- Free Shipping on all US orders above US$150
- Express Shipping on all orders below US$150 for a flat rate of US$15
- Any duties & taxes are itemised at checkout
INTERNATIONAL SHIPPING
We offer fast & easy shipping to most countries. Any applicable shipping, customs, tax or import duties are calculated at checkout. Please refer to the international shipping and returns table for further information.
DESTINATION |
SHIPPING COST* |
FREE WITH |
DELIVERY TIME |
PREPAID RETURNS |
Australia |
AU$20 |
AU$260 |
3 - 7 |
AU$20 |
Canada |
CA$15 |
CA$250 |
3 - 7 |
CA$20 |
France |
€15 |
€180 |
3 - 7 |
€15 |
Germany |
€15 |
€180 |
3 - 7 |
€15 |
Hong Kong |
HK$30 |
HK$800 |
2 - 5 |
HK$30 |
Mexico |
MXN4500 |
MXN250 |
3 - 7 |
MXN300 |
Singapore |
SG$15 |
SG$200 |
3 - 7 |
SG$20 |
Spain |
€15 |
€180 |
3 - 7 |
€15 |
United Kingdom |
£15 |
£160 |
3 - 7 |
£15 |
Rest of World - Please see checkout page for accurate shipping, tax and duties (if applicable)
*Shipping Cost listed are a guidance only. Please see the checkout page for the accurate postage fee to your desired destination.
**Delivery time is a guideline indicated by the courier and does not include any delays caused by custom clearance, peak seasons or any other situations at the destination.
REMOTE AREA DELIVERY
A surcharge may be applied per shipment when delivery destination location is remote. For enquiries or more details please emails us at info@avecamourlingerie.com.
CUSTOMS DUTY, TAXES & FEES
If duties and taxes are applicable, these will be calculated at checkout depending on your location. We strongly recommend to select pre-payment of duties and taxes if there is an option as this will ensure a faster and smoother process. Some countries require duties and taxes to be paid upon delivery and they will be the customer's responsibility.
Note: By selecting a shipping method, you agree to the International Shipping Terms & Conditions above. Shipping costs are non-refundable. Parcels that are stolen, refused, failed to deliver, request change of delivery address, or is bounced back will not be liable to Avec Amour Lingerie and may be charged or deducted from your refund. If you have any questions please contact DHL with you tracking number or email us at info@avecamourlingerie.com.