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Mid Year Sale Now On!
25% OFF Store-Wide

FAQ

 

Do you have Gift Wrapping?
Yes, we offer gift wrapping service available at checkout. You may also add a sweet note to your special someone within the Add Order Note section.

How long will it take to receive my order?
Kindly refer to our Shipping Page for more information.

Cancelling an order that has already been placed? 
When your order is placed, we begin to pack it right away to ensure it reaches you as soon as possible. This means that unfortunately it is not possible to cancel an order once it has been placed. Your purchased can be returned for store credit within 60 days under our returns policy. If you have forgotten to purchase an item, you will need to place a secondary order. 

How do I wash my bras and other intimates?
Generally best to follow these instructions:

  • Hand wash in cold water
  • Don’t use too much detergent
  • Hook bras before washing so it doesn’t hook and damage other intimates
  • Do not wring to remove water. Best to press the water out
  • Hang to dry or lay item flat if needs to be re-shaped
  • Once dry, you can steam out wrinkles, do not iron directly on silk or synthetics

For more details, check out: The Ultimate Guide To Hand Washing Your Sexy Lingerie

Do you have a Lingerie Boutique I can visit?
We are currently available online only, however, you can rest assure that what you see online is what you get. We are proud of the brands we carry as they all have luxurious materials, amazing craftsmanship and strong global reputations.

How do I unsubscribe from the newsletter updates?
 If you do not wish to receive email from Avec Amour Lingerie or its affiliates you may click unsubscribe at the bottom of the newsletter. Alternatively, you can email us at info@avecamourlingerie.com and request to opt out of our newsletter communications. Please allow us 3 business days to process.

If you have any further questions, please don’t hesitate to email us at info@avecamourlingerie.com

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